Acceptance of the Terms
By accessing or using the Potawatomi Hotel & Casino services, you agree to be bound by these Terms & Conditions. If you do not agree to any part of these terms, you must not use our services.
You must meet all eligibility requirements to use our platform. This includes complying with relevant laws and regulations as well as these Terms.
You must be at least 21 years of age to access gaming and sportsbook services. You may be required to provide proof of age as part of the registration or account verification process.
Our services are only available to users physically located within the applicable jurisdictions. Access from restricted areas is not permitted. A comprehensive list of restricted countries is not provided; however, activities must comply with Wisconsin laws.
To utilize our platform, you must create an account. When registering, you are required to provide accurate and truthful information.
You are allowed to maintain only one account. Creating multiple accounts may result in account suspension or termination.
We implement a Know Your Customer (KYC) policy, which requires all users to verify their identity before placing significant bets or making withdrawals. Acceptable forms of identification will be requested.
You are responsible for ensuring that all account information remains accurate and up to date. Any changes should be promptly updated in your account.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. If you believe your account has been compromised, you should contact us immediately.
Users are prohibited from engaging in any fraudulent activities, proxy betting, or other activities that compromise the integrity of the platform. Violations may result in account termination.
Any attempt to create multiple accounts or engage in fraudulent behavior will lead to immediate account suspension. We actively monitor for irregular activity and investigate as necessary.
Bonuses and promotions may apply under specific terms that users must adhere to. Not all users may be eligible for every promotion, and specific play requirements must be met.
All gameplay is subject to specific wagering requirements, which will be outlined within promotional materials. Users must comply with these conditions to qualify for benefits or winnings.
Any manipulation of bonuses or promotions is strictly prohibited. This includes coordinated efforts to exploit offers or engaging in unapproved betting strategies.
Deposits can be made using approved methods, with specific terms relating to minimum amounts. Withdrawals will be processed according to our internal procedures, which may require identity verification beforehand.
Before any withdrawal is approved, users must verify their identity. This is to ensure the security and integrity of all financial transactions.
All transactions are subject to review and processing times. Delays may occur depending on various factors, including verification requirements.
We promote responsible gambling and provide tools to assist users in managing their gaming behavior. Users are encouraged to set limits and be aware of their gambling habits.
Users may opt for self-exclusion from gaming activities for a defined period. During this time, all account access will be restricted.
All games operate using a random number generator (RNG), ensuring fair play and unbiased outcomes. However, we do not publicly disclose the specific auditing bodies for these systems.
In the event of technical difficulties, gameplay may be deemed void. We are not liable for any interruptions or errors that occur during play.
We reserve the right to suspend or close accounts at our discretion, particularly in cases of policy violations or suspicious activity.
All content and services on our platform are the property of Potawatomi Hotel & Casino. Users are granted a limited license to use our services for personal, non-commercial purposes only.
Potawatomi Hotel & Casino is not liable for any indirect, incidental, or consequential damages resulting from the use of our services. Our liability is limited to the maximum extent permitted by law.
We reserve the right to modify these Terms & Conditions at any time. Users are encouraged to review them periodically to remain informed of any changes.
For any questions or support, users can reach out to our customer service team through designated contact channels. Queries will be addressed in a timely manner.
Potawatomi Hotel & Casino operates under the regulatory oversight of the Forest County Potawatomi Gaming Commission, ensuring compliance with state and federal laws.
By using our platform, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
